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Egbelakin, T, Wilkinson, S, Potangaroa, R and Ingham, J (2011) Enhancing seismic risk mitigation decisions: a motivational approach. Construction Management and Economics, 29(10), 1003–16.

Hee, C H S and Ling, F Y Y (2011) Strategies for reducing employee turnover and increasing retention rates of quantity surveyors. Construction Management and Economics, 29(10), 1059–72.

  • Type: Journal Article
  • Keywords: employee turnover, quantity surveyors, job satisfaction, job characteristics
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2011.637569
  • Abstract:
    Quantity surveyors (QS) play an important role in the construction industry. There is therefore a need to reduce their job turnover, by minimizing their intention to quit the job (turnover intention) and improving their job satisfaction. Turnover intention was operationalized as the number of years QS are likely to remain in the profession (Y1) and in their present firms (Y2). The aims are to investigate job and jobholder characteristics that significantly affect Y1 and Y2; and provide recommendations to reduce QS? turnover intentions. Using questionnaire survey, data were collected via e-mail from randomly selected QS in Singapore. Correlation analysis revealed that to reduce turnover, QS should be given competitive monetary and non-monetary benefits, and autonomy in decision making. To reverse turnover intention of well-performing QS who are ensconced in their firms, firms could enrich QS? jobs so that their growth needs are met and they feel a sense of accomplishment. Certain characteristics of QS and their jobs give rise to job satisfaction, and therefore designing quantity surveying jobs that take in these characteristics may decrease turnover intention. The relevant characteristics that should be included in the design of QS? jobs to increase retention rates are task significance, autonomy and feedback.

Larsen, G D (2011) Understanding the early stages of the innovation diffusion process: awareness, influence and communication networks. Construction Management and Economics, 29(10), 987–1002.

Mbachu, J (2011) Sources of contractor’s payment risks and cash flow problems in the New Zealand construction industry: project team’s perceptions of the risks and mitigation measures. Construction Management and Economics, 29(10), 1027–41.

Olbina, S, Hinze, J and Arduengo, C (2011) Drug testing practices in the US construction industry in 2008. Construction Management and Economics, 29(10), 1043–57.

Wilkins, J R (2011) Construction workers’ perceptions of health and safety training programmes. Construction Management and Economics, 29(10), 1017–26.